At HotPieExpress, we aim to deliver your orders quickly and reliably across Canada.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Delivery Time

Estimated delivery time within Canada is:

• Standard Shipping: 5–10 business days
• Remote Areas: 7–14 business days

Delivery times may vary depending on carrier delays or peak seasons.

Shipping Method

We use trusted third-party couriers to ensure safe and timely delivery.

Tracking Information

Once your order is shipped, tracking details will be provided via email or SMS (if applicable).

Shipping Delays

Delays may occur due to:

• Weather conditions
• Carrier delays
• High order volume periods
• Customs processing (if applicable)

Contact Support

For delivery-related inquiries, please contact us through our website.

Effective Date: May 2025