Last Updated: April-23-2025

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “Customer”) and GoSwiftShelf (“Company,” “we,” “us,” “our”) governing your access to and use of the https://hotpieexpress.com/ website and all associated services (collectively, the “Service”). By accessing, browsing, or placing an order on our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Return Policy.

If you do not agree to these Terms, you must immediately discontinue use of our Service.

2. Eligibility

By using our Service, you represent and warrant that:

  • You are at least the age of majority in your province or territory of residence (18 years of age in most Canadian provinces).
  • You have the legal capacity to enter into a binding contract.
  • All information you provide to us is accurate, current, and complete.

3. Account Registration and Security

To access certain features, you may be required to register an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Product Information and Pricing

  • Accuracy: We strive to display accurate product descriptions, images, specifications, and pricing. However, we do not warrant that product descriptions, images, or other content on the Site are error-free, complete, or current. Minor variations in color, design, or dimensions may occur.
  • Pricing: All prices are quoted in Canadian Dollars (CAD) and are subject to applicable taxes (e.g., GST/HST, PST/QST) and shipping fees, which will be calculated and displayed at checkout.
  • Errors: In the event of a pricing or typographical error, we reserve the right to cancel or refuse any orders placed at the incorrect price, even if the order has been confirmed. We will notify you of such cancellation and offer a full refund.

5. Orders and Acceptance

All orders placed through our Site constitute an offer to purchase. We reserve the right to accept or reject any order for any reason, including product availability, payment verification, or suspected fraud.

  • Order Confirmation: An automated order acknowledgment does not signify our acceptance; it is a confirmation that we have received your request.
  • Final Acceptance: A legally binding contract is formed only when we dispatch the goods and send you a shipping confirmation email.

6. Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, images, software, and trademarks, is the exclusive property of GoSwiftShelf or its licensors and is protected by Canadian and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, transmit, or use any content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by applicable law:

  • GoSwiftShelf and its affiliates, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Service or products purchased.
  • Our total aggregate liability for any claim arising from these Terms or your purchase shall not exceed the total amount you paid for the specific product giving rise to the claim.
  • We are not liable for any delays or failures in performance resulting from events beyond our reasonable control, including natural disasters, strikes, power outages, or government actions (Force Majeure).

8. Indemnification

You agree to indemnify, defend, and hold harmless GoSwiftShelf and its officers, directors, and employees from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Site, or your violation of any law or third-party rights.

9. Dispute Resolution and Governing Law

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
  • Jurisdiction: Any legal action or proceeding arising out of these Terms shall be brought exclusively in the provincial courts of Ontario, located in Toronto. You irrevocably consent to the personal jurisdiction of such courts.
  • Small Claims: Customers may bring claims in their local small claims court if the dispute falls within that court’s jurisdictional limits.

10. Severability and Waiver

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

11. Contact Us

For questions regarding these Terms:

  • Email: support@hotpieexpress.com
  • Phone: +14167557572
  • Mail: 1900 Eglinton Ave E, Scarborough, ON M1L 2L9, Canada
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